RETURN & REFUND POLICY
At Saint Armound, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return, the item must:
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Be unused and unworn
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Be in its original condition
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Include all original tags, packaging, and accessories
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Show no signs of wear, alteration, or misuse
Items returned without original packaging or in a condition different from when received may not be eligible for a refund.
How to Start a Return
To initiate a return, please contact our support team at: Email: support@saintarmound.com
Please include your order number and the reason for the return. Our team will review your request and provide the return address and instructions. Returns sent without prior authorization will not be accepted.
Return Shipping Costs & Fees
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Customers are responsible for all return shipping costs.
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We do not charge any restocking fees for returned items.
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Original shipping fees are non-refundable.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately. Provide clear photos of the product and packaging. If approved, Saint Armound will cover the return shipping costs and send a replacement or issue a full refund.
Exchanges
We accept exchanges for different sizes or colors. Exchange requests must be made within 14 days of delivery. Customers are responsible for exchange shipping costs unless the item arrived damaged or defective.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval status. If approved:
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Refunds are processed within 5–10 business days (maximum of 10 days).
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Refunds are issued to your original payment method.
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Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
We cannot accept returns for:
Order Cancellations
Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it must follow the standard return procedure.
Lost Packages
If a package is confirmed lost during transit, please contact our support team. We will work with the carrier to investigate the issue and provide a replacement or refund when appropriate.
Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact us.
Email: support@saintarmound.com
Thank you for shopping with Saint Armound. We appreciate your trust and are committed to ensuring a smooth and satisfying shopping experience.
