Refund Policy
This Refund Policy applies to Saint Armound, operated by Wearing Man LLC.
Returns
We operate a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To qualify for a return, your item must be:
- Unworn or unused
- In the same condition as received
- With tags still attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
To initiate a return, please contact us at:
support@saintarmound.com
Returns must be sent to our designated US facility. If your return request is accepted, we will send instructions on how and where to ship your package.
Important: Items sent back without first requesting a return will not be accepted.
Return Address
All returns must be sent to the address provided after approval. Our official business address is:
SAINT ARMOUND
Wearing Man LLC
1601 E University Dr
Mesa, AZ 85203
United States
EIN: 41-2958120
Return Shipping Costs
Customers are responsible for all return shipping costs.
Original shipping fees are non-refundable.
We strongly recommend using a trackable shipping service, as we are not responsible for lost returns.
Customers must ship the item within 7 days after return approval. Returns sent after this period may not be accepted.
Exchanges
The fastest way to ensure you get the item you want is to return the item you currently have. Once your return is approved, you can place a new order.
In some cases, we may offer free size exchanges. Please contact us at support@saintarmound.com if your item does not fit.
For different products, colors, or variants, customers must complete a return and place a new order.
Cancellations
Orders are processed quickly due to our automated fulfillment system.
Cancellations are only possible within 12 hours of placing the order.
After this period, orders cannot be canceled. If your order has already been shipped, you must wait until delivery and then request a return.
Damages and Issues
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately at:
support@saintarmound.com
We will evaluate the issue and resolve it as quickly as possible.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If your package is marked as delivered but not received, you must contact the shipping carrier directly.
We recommend checking with neighbors or your local post office before contacting us.
Refused Deliveries
If you refuse delivery of your order, you may be responsible for return shipping fees and any applicable carrier or customs charges.
Refunds in such cases may be partial.
Exceptions / Non-Returnable Items
We do not accept returns for:
- Perishable goods
- Custom or personalized items
- Personal care products
- Hazardous materials, flammable liquids, or gases
- Final sale items
- Gift cards
If you have any questions about your item, please contact us before requesting a return.
Partial Refunds
Partial refunds may be granted in the following situations:
- Items not in original condition
- Items that are damaged or missing parts not due to our error
- Returns sent outside the allowed timeframe
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason.
To qualify:
- Item must be unused and in original condition
- Tags and packaging must be intact
- Proof of purchase is required
Digital Products
If applicable, digital products are non-refundable once they have been accessed, downloaded, or delivered.
Refunds
We will notify you once we have received and inspected your return and inform you if the refund has been approved.
If approved:
- Refunds are issued to your original payment method
- Refunds are processed within 5–10 business days after approval
Please note that your bank or credit card provider may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
support@saintarmound.com
Chargebacks and Disputes
If you have any issues with your order, please contact us before opening a dispute or chargeback.
We are committed to resolving issues quickly and fairly.
Filing a chargeback without contacting us first may delay the resolution process.
