Shipping Policy
At Saint Armound, we are dedicated to providing a seamless and transparent shipping experience. We offer Complimentary Tracked Shipping on all orders, worldwide.
Order Cut-Off and Processing Time (Handling Time)
Orders placed before 5:00 PM GMT will begin processing the same day. Orders placed after the cut-off time will be processed the following business day. Processing times may be slightly extended during holidays. Once dispatched, you will receive a confirmation email containing your tracking number.
Transit Time and Delivery Estimates
We ship worldwide using reliable international carriers. The total estimated delivery time is a combination of processing time and transit time.
Please note: These are estimated timeframes based on our standard operations. External factors or customs clearance may cause minor variations.
Shipping Costs
Split Shipments
To ensure the fastest delivery possible, your order may be shipped in multiple packages depending on product availability across our fulfillment centers.
Order Tracking
Tracking information will be provided via email once the order is dispatched. Please allow up to 48 hours for the carrier's system to update the initial tracking status.
Customs, Duties, and Taxes
Saint Armound covers any applicable customs duties, import taxes, or handling fees related to your order. The price paid at checkout is the final price for your purchase, and customers will not be charged additional import fees by Saint Armound after checkout.
Delivery Issues and Incorrect Addresses
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Incorrect Address: Customers are responsible for providing accurate shipping information at checkout. Saint Armound is not liable for delayed or failed deliveries due to incorrect or incomplete addresses. If a package is returned, a reshipping fee may apply.
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Lost or Delayed Orders: If your order exceeds the estimated delivery timeframe significantly, please contact us within 30 days of the shipping date at support@saintarmound.com. We will investigate with the carrier.
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Delivered Status: Once a package is officially marked as "Delivered" by the final mile carrier, Saint Armound cannot be held responsible for theft or loss at the destination property.
